The first AI platform that doesn't just classify tickets — it investigates your systems, diagnoses root causes, fixes problems, and proves it worked — with a regulator-grade audit trail.
A mid-size bank handles 8,000–15,000 IT tickets per month. 70% are repeats. Engineers waste hours on the same investigation steps.
Not a smarter chatbot. A full autonomous resolution loop with investigation, remediation, verification, and learning.
Agents log into Splunk, ELK, databases, Kubernetes, Control-M. Search logs, check locks, inspect infra, trace batch chains, diff configs — all read-only.
Restart services, re-trigger jobs, grant access, fix configs, run approved scripts — with pre/post health checks, auto-rollback, and tiered approval gates.
Auto-generate RCAs and runbooks. Embed into RAG. Track confidence per issue type. Auto-promote proven fixes from Tier 2 → Tier 1 at ≥95% confidence.
Limited design partner slots available for BFSI organizations. Shape the product roadmap and get early access before general availability.
Apply as Design Partner